Posted on: 12.24.2009
Living in a web-based world presents its own unique challenges, and there are certainly some that we could never have anticipated before. There are generations growing up right now that have more information available to them in seconds that we had in years. Even the most devout and caffeinated graduate student could not research any [...]
Posted on: 09.28.2009
It may seem to be old fashioned but great costumer service in the restaurant business is as important as ever to the success of the restaurant and even the industry itself. In today’s economy, dining out can be a luxury experience for many couples and families. If they arrive at a restaurant and are greeted [...]
Posted on: 09.28.2009
The days are long and can be filled with stress, either a stressful day at the office, or a day of driving children to sports events and dance classes, one may come home and be filled with tension, as well as exhaustion. Nothing really beats what it feels like to step into a bubbling [...]
Posted on: 07.28.2009
Could your small business use a little pick me up? No not a monetary pick me up, more like morale pick me up for your employees? With the economy not doing so well, it could be difficult to mobilize your employees to work hard and do well. This is especially true if you have [...]
Posted on: 05.18.2009
Videos have been a cornerstone of customer service training. Everything from retail to corporate America chooses to use the video format for things like sales training and customer service training.
These videos used to only be available to those individuals for those who worked for the respective company. But now more than ever any person can [...]